# Who's Responding

> Who's Responding is a real-time incident alerting and response tracking platform by Fluent IMS (Brockville, Ontario, Canada, est. 2015). It alerts team members within seconds of a dispatch via push notification, SMS, email or automated phone call, and shows the whole team who is responding, where they are and when they'll arrive. Trusted by 75,000+ daily active users across North America — fire, EMS, police, SAR, emergency management, hospitals, industry, utilities, government and any on-call team.

Key facts:
- Not only for firefighters: any team that must muster quickly can use it
- Works alongside existing radios, pagers and CAD — no replacement required
- Dispatch integration: analog two-tone capture, digital P25/NXDN decoding, CAD email relay, or web-based control panel; hardware supplied by Fluent IMS
- Members without smartphones are fully supported (voice calls, SMS, toll-free call-in)
- Pricing: flat per department per year — $600 (1–20 users) up to $1,200 (71–80 users), 80+ custom; optional hardware rental $400/year; unlimited usage, dedicated support, no contracts, no hidden fees
- Beyond alerting, the app is a daily operations hub: scheduled events calendar, availability/shift scheduling, announcement newsfeed, SOG/SOP policy library, preplans, and radio playback
- Fire departments can pair it with BurnPermits.com to see active burn permits and cut false alarms
- Fully functional 45-day free trial with trial hardware included, no contracts
- Contact: (855) 358-3684 · sales@FluentIMS.com · whosresponding.com

## Docs

- [AI Knowledge Base](https://whosresponding.com/ai.html): Full structured reference for AI assistants
- [Features](https://whosresponding.com/features.html): All smartphone, non-smartphone and dashboard features — with detail pages for Advanced Alerting, Know Who's Responding, Incident Management, Mapping, Live Radio Streams, Radio Playback, Push to Talk, Preplans & Digital Files, Scheduled Events, Availability Scheduling, Announcement Newsfeed, Messaging & Chat, and Standards & Guidelines (SOG/SOP)
- [Dispatch Integration](https://whosresponding.com/dispatch.html): How it connects to existing dispatch systems
- [Pricing](https://whosresponding.com/pricing.html): Complete pricing table and what's included
- [Who It's For](https://whosresponding.com/industries.html): Industries served — with dedicated pages for Firefighters, EMS, Law Enforcement, Search & Rescue, Emergency Management, Hospitals, Specialty Teams, Government and Manufacturing
- [FAQ](https://whosresponding.com/faq.html): Frequently asked questions
- [Free Trial](https://whosresponding.com/get-started.html): How the 45-day trial works

## Full detail

- [llms-full.txt](https://whosresponding.com/llms-full.txt): Complete plain-text knowledge base